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Bulk Update of Zero-outs in Unity Connection 2.x

bpalmquist
Level 1
Level 1

I can't see in the bulk edit utility where I can change zero-out destinations in the caller input.

Is that function available anywhere for bulk changes via CSV?

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

You can, of course, map the 0 key for subscribers to go to a call handler for calling local area operators and similiar scenarios.

I assume, however, you're talking about alternate contact number support and not a one key map to a call handler. Connection 7.0 (FCS next week) supports 12 alternate contact numbers per user and you can bulk edit them in the SA based bulk edit tool.