Call Handler Import/Export Utility

[eshanks]

In Unity version 2, there was a Call Handler Export Utility which we used monthly to generate a list of existing Call Handlers in our old Unity system. It was the only way we knew of to generate that list since there isn't a Report in the SA that does it.

Since version 4 still doesn't have a Report that will do that either, is there a CH Export Utility for version 4? If not, is there a way to generate a list of existing Call Handlers? Perhaps a SQL export?

[Hin Lee]

The CallHandler table includes the subscribers also. I am pretty sure that the query below will do it.

SELECT Alias

FROM vw_Callhandler

WHERE (Alias NOT LIKE 'ch_%')

[lindborg]

Actually, the proper way to do that query would be to use the IsPrimary=0. Call handlers assigned to subscribers are marked "primary" so the SA knows not to show them.

but regardless, that's not really a very helpful dump since it just kicks out the alias of all the handlers. You can check out the handler info dump script here:

http://www.ciscounitytools.com/Script_CallHandlerDump.htm

somewhat more readable output. And if you want to get fancy, you can look at a sample source code project that shows how to write your own dump tool here:

http://www.ciscounitytools.com/CodeSamples.htm