Call Manager Backup

[jerry harris]

Hello,

My name is Jerry Harris and the question is is their another way or toll to do a backup of the call manager database. We are using V10.5 and the workstation that we are trying to backup to is STIGed. 

Jerry Harris

Apriva

[Jaime Valencia]

The only official way is to use DRS for backups, other alternatives like VMWare options, are only supported as a way to recover quickly from failures.

[jerry harris]

Hello Jaime,

Thanks for the response to my question. My issue is that the workstation that I am trying to backup to a firewall is blocking the backup because the workstation is STIGed. When I try to change the device I want to backup in DRS I can not change it for some reason. I will try to schedule a backup an see if that works and I will get back to you.

Thanks