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Call Studio:COUNT element value reset.

Asif Khan
Level 1
Level 1

Hi all!

I am designing a call flow in call studio, and am using the COUNT element at a point to track retries.

Problem is, I need to set its value back to 0 when the user leaves this menu.

Any ideas how to set it to 0 without using code/class/URI, as I am not a coder.

I am trying to reset it using any Callstudio element.

Thanks and regards,

Asif.

1 Reply 1

ted.gundrum
Level 1
Level 1

Hello all

I see this was never answered.

I ran into the same thing the other day and was wondering how to reset the counter function.

Do anyone have any thoughts?

Ted