Cant Add Users to Unity Using Web Browser

[mazza1111]

Hi,

I have a Unity 5 Failover Solution, when i try to add a user via the Web Browser i get a blank dialog box come up but it says done in the bottom corner, if i then search for this user in Unity it doesnt exist. If i try and add a user via the Bulk Import Tool it works perfectly - any Suggestions ?

Thanks

Mazza

[Tommer Catlin]

Try restarting the IIS Services on the Unity server. Sounds like a Tomcat service is stuck or something.

[mazza1111]

Hi

I had already tried that but it didnt work, the Web browser works for finds etc but i just cant add users from it

[Tommer Catlin]

Id probably restart the server. The web portion on Unity is making scripting calls from IIS and tomcat into your SQL database to "activate" AD synced users. The Bulk Import uses a different method to activate the subscribers in Unity.

Any errors in the Windows Event Log?