I am attempting to enable purging of old CDR/CAR records on my client's CallManager. However, I am unable to access the CAR tool to do so.
When I open the page, I am told that the credentials I have supplied are not valid. However, it says this before I supply any credentials. I have tried accessing the CAR tool from various workstations, as well as the Pub and Sub, but get the same thing every time. Any ideas? The overloaded databases are causing problems when BARS runs, so I'd like to get this taken care of.
Here is the art.ini config:
[artdatabase]
driver=sun.jdbc.odbc.JdbcOdbcDriver
url=jdbc:odbc:art
database=art
owner=dbo
[install]
root=C:\CiscoWebs\art
[ldap]
RETRYDELAY=5000
ldapURL=ldap://x.x.x.x:8404
dn=cn=Directory Manager, o=cisco.com
passwd=[verified this is good]
ciscoBase=o=cisco.com
dirType=Default
dirAccess=true
useSSL=true
ldapsURL=ldap://x.x.x.x:8405
I added the LDAP section after reading a few posts in the forum. It is copied verbatim from DirectoryConfig.ini. I have verified that ports 8404 and 8405 are accessible (and the default, 389, is not). I have confirmed the Directory Manager account's password is valid by logging into DC Directory Administrator.
Any suggestions would be appreciated. Thanks!
