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Cisco Captures A Leadership Position in Gartner Magic Quadrant for Unified Communications

Laura Douglas
Frequent Contributor
Frequent Contributor

We’re pleased to announce that Cisco has received recognition as a Leader in Gartner’s newly-released 2012 Magic Quadrant for Unified Communications (UC).  In this report, Gartner analyzed the current enterprise UC market, and named Cisco as a market leader based on Cisco’s completeness of vision and ability to execute.

You can find the full report here. Let us know your thoughts here, or @CiscoCollab.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

3 Replies 3


Thanks Laura, thats good amunition when fighting against the Microsoft wave going around lately.

Brian S. Turner
CCIE 6145


Hi Laura, good information, just a comment....I click on "full report here" link but it drives me to Jabber web page.


Thank you for your interest and comments, and also for pointing out that link. I've updated it in the initial post.

I encourage you to check out our "An Inside Look at the UC Market" webcast on demand in the Unified Communications space within the Collaboration Community to learn about core UC capabilities, trends, and other factors considered in the 2012 Gartner Magic Quadrant from UC:

Here's a description:

Each year, new trends emerge in the UC market. Unprepared solution vendors stumble, while others with the right vision and execution lead and help shape the evolution of UC. IT organizations that stay updated on trends and solutions can make informed strategic decisions that give their businesses the competitive edge. The extensively researched Gartner Magic Quadrant for UC report helps you understand the current UC market and vendors from an unbiased perspective.

Watch this Cisco webcast now to learn about the recent 2012 Gartner Magic Quadrant for UC. What core UC capabilities and critical success factors were considered in the research? What process was followed? Featured Gartner Analyst and UC Magic Quadrant co-author Bern Elliot answers those questions.

Cisco was named a leader in the 2012 Gartner Magic Quadrant for UC. Laurent Philonenko, Cisco CTO of Collaboration Solutions, shares his perspective on the key differentiators that make Cisco a market leader.

Hope you check it out as the featured event in:

Laura Douglas

Cisco Collaboration Community Manager

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