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Cisco finesse REST API: Problems with "Get User" API.

Yaks1234
Level 1
Level 1

Hello,

Cisco finesse returning "Unauthorized" and "Response Timeout" for bulk (150+ at sometime for different user) "Get User" http requests at same time.

API request are made using api like "http://host/finesse/api/User/1234" in a multi threaded application with httpclient mechanism.

Few of the agents returns response properly but good number of requests run into "Unauthorized" and "Response Timeout".


Any thoughts and suggestions.

Thank You.

1 Reply 1

keglass
Level 7
Level 7

Yakaiah,

I recommend you post this to the Cisco DevNet Community for more information and feedback specific to your request.

Cisco Devnet: Collaboration Developer Center

Kelli Glass

Moderator for Cisco Customer Communities