Cisco IP Communicator v8.6 - Not opening "Cisco Unified CM User Options"

[Manju Prasad]

We have a IPC v8.6 client installed and we are unalbe to browse the "Cisco Unified CM User options" from the IPC client.

The User setting in preference as "Use specific URL" is set to the right  URL as ex:http://hostname/ccme.html

I`m able to browse the link http://hostname/ccme.html directly on Internet explorer but not through the IPC client by clicking " Cisco Unified CM User options"

Could there be any issue with Internet explore or IPC setting issue? Please advise.

I found the IPC v8.6 client application is slow to open compare to the IPC v.7. Is this normal or could there be any issue with our Operating system?

[testeven]

Hi Manju,

Please check the following on your browser:

In Internet Explorer, go to Tools -> Internet Options -> Advanced tab -->

Scroll down to the Security section and make sure that 'Allow active content to run in

files on My Computer' is checked. Then try to open CM User Option from IPC again.

Regards,

Tere.

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