Cisco jabber picks up the extension and other contacts of the user from the Active directory. When a call is received from a any number, jabber checks the contact in the AD list and displays the users and name and photo on the PC screen in call window. Also Cisco Jabber picks up the contacts from the outlook and shows the user information when a call is received from any of the contracts stored in the outlook.
In a company the internal numbers are changed very often and if some user stores the contacts in the outlook and doesn't update them, jabber picks up the wrong contact and shown the wrong picuture. This could be very misleading and cause problems.
Is there any way to stop jabber from looking at outlook contact or to priorotise the AD contact then the outlook contact. Please advise.
