09-29-2020 02:00 PM
Good Evening Guys,
I have 2 Unity servers (Publisher and Subscriber), and I have a question if I configured IVR on Publisher and it becomes down. what will the subscriber do? does the subscriber will provide the IVR Service or not?
thanks in advance
Solved! Go to Solution.
09-29-2020 02:14 PM
Yes, the IVR (call handlers, caller input, etc.) works on either server.
09-29-2020 02:14 PM
Yes, the IVR (call handlers, caller input, etc.) works on either server.
09-29-2020 04:03 PM
Thanks for your fast response
I have another question ... is there any additional configuration I need to do on subscriber or jus add it to the publisher (cluster)?
specially auto attended ... do I need to upload the sound files to subscriber again?
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