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CME and retrieve line status info

biesselillo
Level 1
Level 1

Hello,

I'm looking for a solution to retrieve the status ( busy, available,..) of the lines of the CME.

At first step I downloaded and installed the CME TSP 2.1 and it works, but unfortunately only for 1 phone, with it I can monitor only 1 phone.

I need to monitor a pool of ip phones or eventually all the ip phones registered on the CME.

Have you an idea of how implement this ?

It would be great if I have a TSP able to monitor all the phones I want.

Please help me!!

thank you very much in advance.

1 Reply 1

bwilmoth
Level 5
Level 5

TSP only supports one TAPI/TSP like application and one phone.CME also has busy-lamp-field capabilities which are

independent of TAPI...? So you can add BLF/monitor buttons to a multi-line phone to see the in-use status of line on another phone...?