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Collaboration Edge MRA License

Network Admin
Level 1
Level 1

NEED URGENT SUPPORT

=====================

Am in an implementation phase for Collaboration Edge for MRA . The problem is that at this point of time we have no PAK/Licenses available. Its with a different Cisco Partner and these licenses are not yet delivered. But as per the client , advanced configuration will be done later and I need to close this project as soon as possible and should verify the basic testing for Mobile and Remote Access at least with one Endpoint(jabber for windows) with out VPN.

 

Q1. Is it possible to Test MRA with at least for one Jabber client,  with out the Option keys or release keys being installed ?

 

Q2. Ok, At least can I finish up with the configurations required for Mobile and Remote Acces ?

 

Q3. Why , in the attached snapshots you can see ,  Both Expressway Core and Edge shows as VSC Control  , why Edge is not showing up as Edge ?

EXPRESSWAY - CORE :-

 

EXPRESSWAY- EDGE :-

 

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

If it's actually an URGENT request for support, you should be reaching the partner, TAC, your AM, etc. Not posting in a free support forum with no guarantee you'll even get a reply. This is like posting a medical emergency on facebook asking for help, instead of going to the doctor...

You need the right set of licenses to get this to work, they're both showing as VCS-C... because you haven't installed the licenses to turn them into an exp-c and an exp-e!! so, right now, they're pretty much useless for MRA.

I'd strongly suggest you reach either the partner who is doing this, or your SE/AM to get someone knowledgeable to assist you.

 

HTH

java

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