CUCA

[ravinlama11]

We recently migrated exchange from our domain to another. Since then voice message has not been delivered as an email.

I changed the relay host ip address from our old exchange server to ip of our smart host server. But voice message is not delivering as an email.

Any suggestions??

[tonyperla]

Hello,

What version of Unity/Unity Connection are you running?  What version(s) of Exchange did to migrate to and from?  Have you setup or modified any of the Unified Messaging Services?

Hope this helps

Tony

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[ravinlama11]

We are running versionn 9 of unity. We migrated fromm 2010 exchange to 2013 exchange server. We used to host 2010 exchange inside our network but now its been migrated externally to others domain

The only setting i changed was inside CUC where the relay address was pointed to our old exchange. I changed it to the address of our smart host relay server.

We have a smart host relay server which is pointed to the external exchange server. So all the system generated email are delivered via this smart host relay server to new exchange.