CuciLync display differs from phone display.... Why?

[SCOTT VOLL]

Running Cuci Lync 9.2

if calling extension from the phone, the display is correct.  But the display on the computer screen is wrong. 

Why would they be different?  I check AD and contacts for a user with the wrong extension, and there is no matches.

What else would cause this?  and how do i fix it?

Thanks

Scott

[SCOTT VOLL · Accepted solution]

Well I figured it out.

the Lync Cache was bad.

Kill Lync, cuci-lync, and outlook.

Delete the cache located at c:\users\userid\appdata\local\microsoft\office\15.0\lync\sip_userid@domain.com

open outlook, lync and cucilync

and all is good again.

Hope this helps someone else.

Scott