09-22-2011 01:45 AM - edited 03-19-2019 03:39 AM
Hello,
selecting the option "save conversation history in outlook" an outlook integration error occured "the conversation history cannot be saved in outlook". We are using cucimoc Version 7.1.1320, Windows 7 and Outlook 2010. Some users don't have this problem, I couldn't find a difference. Does anybody have an idea?
Thx Alex
09-28-2011 05:14 AM
Hi,
I would advise testing with the latest CUCIMOC/CUCILync release on CCO.
http://www.cisco.com/en/US/products/ps11390/index.html
Brian
09-29-2011 02:44 AM
Hi Brian,
thanks for your advise but I am trying to find out the reason because on some PCs we don't have this problem. Maybe it's a bug! Any other ideas?
Thx Alex
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