CUCM V.10.5.2 - Call between Cisco Jabbers Disconnect call cause = 86

[dlozanolt]

Hi All,

We are working with Cisco call manager on a LAB enviroment, we are testing call between 2 Cisco Jabbers registered in the CUCM server. All the calls are disconnected after of 18 seconds, the discconect Cause is: Call having the requested call identity has been cleared (86)

Calling Cisco Jabber ip address: 10.30.193.135

Called Cisco Jabber ip address: 10.30.195.144

Cisco Call Manager ip address: 10.30.135.118

I am sending atteched the Wireshark trace captured.

Could you help me with this issue?

Thank you,

Best Regards,

David Lozano

[Jitender Bhandari]

Hi

Looks like you only took the captures from 10.30.193.135, not enough information.

Make another test call and provide calling \ called and attach call manager traces from all servers.

JB

[dlozanolt]

Hi Jitender,

Thanks for your answer.

As it is a LAB eviroment we cannot downlodad traces from Cisco call Manager, it is a problem for us.

Do you know if there is some Enterprise parameter that could affect to this option or something in the configuration?

Thanks for your support,

David Lozano