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CUE issue

Abhijit.Das
Level 1
Level 1

For our CUE 2.3 users we have kept the mailbox size for all users as default 10000 secs. Now we ran out of mailboxes & hence had to resize a few to 1000 secs.

Now there was a user who was utilizing 3000 secs or 30% of her mail-box. I didn't notice it & I resized it to 1000 secs. I have not reseted the phone however. What happens to the existing VM's. Do anything over 1000 secs get deleted? Can someone help please?

1 Accepted Solution

Accepted Solutions

Markus Schneider
Cisco Employee
Cisco Employee

It's not supposed to let you resize to something less than what the currently used mailbox size is. I'd check to make sure it actually resized the mailbox at all and/or if the user is actually using > 1000s.

View solution in original post

2 Replies 2

Markus Schneider
Cisco Employee
Cisco Employee

It's not supposed to let you resize to something less than what the currently used mailbox size is. I'd check to make sure it actually resized the mailbox at all and/or if the user is actually using > 1000s.

Markus,

Thanks a lot for your help.

Happy weekend..

Thanks & Regards,

Abhijit Das.