CUE VM cutting off.

[dennisadekola]

I have SRST CCM controlled H323 Gateway.

I have two PA's sharing the same number (main office number).

Whenever of the PA's try to leave a recording during the tutorial they get cut off. Connection to the Unity Express greeting is fine untill it asks for them to put in a recorded name and then it just cuts off totally.

I have tried this by pressing the messages button and i have tried diallling the Vmail pilot number and i still gat the same issue.

I have checked under the dial peer going to Unity Express and can confirm that there is 'no vad' and the codec is G711.

All other users seem fine.

Any ideas ?

Den

[Mark Turpin]

This was fixed in CUE 2.3.4. There was a problem with CUE 2.3.3 and CCM 4.2.3. If you were running those, you probably want to upgrade if you haven't already for DST.