CUOM and Service Monitor

[bill-mcgowan]

Unified Operations Manager 2.0.1 has an option on the "Monitoring Dashboard" view to "Launch Service Monitor"

This just seems to launch the internal service monitor (which would be installed on the CUOM server during the CUom installation - we didnt licence the internal installation)

Since we installed Service Monitor on a seperate server per installation requirements for a large deployment we wanted to have have the option on the Monitoring Dashboard view launch our external Service Monitor.

Has anybody been successful in accomplishing this?

thanks

[bill-mcgowan]

Well, the only other thing I can suggest is to make sure your not blocking TFTP UDP port 69 in a firewall or ACL.

edit - removed suggesion to disable FW on sm server be casue the SM server is not involved.

[spaladug]

If you are using a CUCM 5.x then you need to restart the TFTP service on the CUCM after uploading a file manually to the CUCM. Then the 1040 will be able to download the cnf and image files.