Hi there,
At my company i have a Dell Latitude E6330 laptop running version 8.6.3.20802 of the CUPC.
The program appears to crash and auto shut down right after I appear to successfully log into it.
We are running System version 8.6.2.100000-44.
It does not seem to happen to other users on the same laptop model as me, we have tried to reinstall and re-image my machine as well as even clear out my Windows Roaming profile to start fresh it still crashes. It appears that when I try to log on to another Dell Desktop it will work but when I go back to my laptop it does the same thing.
I have found a few different logs however I do not want to spam my thread with every single log that the Communicator gives me. I have tried to turn on Detailed Logging however the application crashes before it is able to be turned on.
If you guys could please let me know where I could find some log information which I could post up and give me some assistance in troubleshooting the issue that would be great.
I am part of the IT department at my firm and we have already tried various troubleshooting steps but any extra assistance would be great!
Thanks heaps in advance!
