Delete Unity Subscriber error message

[rvincent]

hi

we have unified messaging on unity 5.1 w/ exchange 2003.

the AD/Exchange is controlled by another department.

When trying to delete some subscribers from unity getting an error window stating:

"delete failed 0x80072030 (there is no such object on the server. \0xD\x0A)"

the user is still in Unity

believe this is due to user having already been deleted from AD/Exchange.- is that correct?

if so, what is proper procedure to delete the subscriber?

thanks

Rob

[Tray Stoutmeyer]

Use the Remove Subscriber Properties Tool on Unity to get rid of the Unity side attributes out of SQL then. You can locate the tool here...

x:\commserver\utilities\removesubscriberproperties

Where x is the drive the Commserver Directory is on.

Thanks!

Tray

[David Hailey]

Yep, run run Remove Subscriber Properties as Tray said.  This tool is nicknamed "Bunny Killer" so when you launch it, you will get a Windows Explorer-ish view of Active Directory OU's.  Navigate to the OU where the user object is located and if it has a bunny icon next to it then it still has a location object associated to it in AD.

Hailey

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