Digital Networking - 5 Remote Sites and all Seperate Unity's

[brian-henry]

I cannot get this to work. I have 5 sites all have their own sperate Unity Servers and Exchange installs. If I call into corporate and have the directory handler search either a public distribution list with everyone or a dialing domain. I get the listing of the other person in the other sites and I recieve their spoken name, but when I choose it so that Unity can transfer the call over to it, I get put on hold for just a few seconds and then I get the directory handler greeting again and it contiunally loops.

Am I doing anything incorrect can someone that has set this up write down the exact steps because I think I have read all the docs on DN.

Thanks for anyones assistance

bhenry33@adelphia.net

[lyle.langston]

I was just wondering if you ever got a resolution on this issue or were pointed to somewhere to find assistance on this. I have the same problem between 2 sites right now.

[brian-henry]

Yes, I fixed it myself. The other sites are there own seperate clusters, but their exchange servers are apart of the same domain. We have NO inter-cluster trunks configured to tie all the sites together. All I had to do is create a RoutePattern so that when it sees the 4-digit number that is being dialed it just prefix/mask the number to make the call to the appropriate person's DID.

If we had the trunks up and configured it would be almost the same but it would push it down the trunks.

Let me know if this helps?