Hello guys,
I have installed 2 servers running CUCM version 7.1.2.20000-2 (Publisher and Subscriber) that are replicated through a link on layer 3 and where my gateways handle the connection between the two sites using IPSEC and everything is working fine but I'm having a problem when trying to set up Extension Mobility to work well.
The login process works fine, I press the service button and then it asks me for userid and pin, if the authentication is successful the device profile that I set above is loaded into the phone, the problem is when I try to do a logout that profile on the phone, when I try to do a logout and press the service button, I get the following message "No services configured".
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f8b2f.shtml
To try to configure the service of "Extension Mobility" correctly I use the steps described in the documentation:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsem.html
Trying to solve my problem I found an information (Applicable to an older version of CUCM) where they say:
Note: If you did not subscribe your user device profile to the Extension Mobility service, you will not be able to log out from the IP phone. You must complete a manual log ot from the Phone Configuration section of the Unified CallManager Admin page (granted you have access).
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f8b2f.shtml
And I'm thinking it was configured when I complete step number 7 that is displayed in the guide that I used to configure the service. Also i try to solve this issue, performing a restart of the service en each node but i got the same result.
Any suggestions?
Regards and Thanks
