How to check call forwarding has been enabled or not for Extension mobility user

[Karthikeyan Damodaran]

I would like to inquire if my phone line 6672-6602 is

forwarded to 6672-6834 if I missed the call.  Because the

person using this 6672-6834 complain that all calls that

should be for me are routed to her.  I dont want this

happened since she is my boss and she is being disturbed. 

Your kind assistance is highly appreciated.  Thank you.

Can you please help me how to troubleshoot on this issue.

[Jaime Valencia]

If it's CFA you'll see the icon on the phone, otherwise you might check CCMUser or CCMAdmin for this.

Or CME config, depending on what you have.

HTH

java

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