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Jabber 10.5.5 Auto-Register Process issue

spencermoore
Level 1
Level 1

I've deployed Jabber 10.5.5, but am having issues with the auto-register process. I've added the appropriate DNS SRV records, but when I type my password, I receive "cannot communicate with the server". If I manually set my IMP server I can login without issue.  Thanks for your time!

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Have you used nslookup to make sure it's all right, no typos?

You can try to reset jabber and try again.

HTH

java

if this helps, please rate

spencermoore
Level 1
Level 1

I opened a TAC case. It appears Jabber was attempting to connect to the incorrect FQDN after TAC performed a debug.