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mark messages as urgent (for message notification)

dcharlier
Level 1
Level 1

Is possible via a Call Handler in Unity to flag a voice message as urgent?

Many Thanks

Dirk

1 Accepted Solution

Accepted Solutions

lindborg
Cisco Employee
Cisco Employee

Yes, you can turn this on. Look on the "Messages" page for a call handler in the SA and you'll see a section for "After Message Action" - one of the options is to always mark messages to this handler urger, never mark them urgent or ask the caller if they'd like to mark them urgent.

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lindborg
Cisco Employee
Cisco Employee

Yes, you can turn this on. Look on the "Messages" page for a call handler in the SA and you'll see a section for "After Message Action" - one of the options is to always mark messages to this handler urger, never mark them urgent or ask the caller if they'd like to mark them urgent.