Meetingplace failure to send email

[noeparenteau]

I use MP 5.4 with SMTP email supportat the same level. I am having a problem where the emails are not being sent out, due to a failure in the MPNOTIFY:

MPNotify (0xb90) Information:[4] MPSMTP - Error ocurred: IDispatch error #17

There is much more doc. I have but I am finding people who had this same problem, but were told to upgrade to MPSMTP/NOTIFY version 6.

Can I just upgarde the MPSMTP/MPNOTIFY component to version 6 while other components are at version 5.4?

Thx in advance

[smalkeric]

SMTP failing to send notifications seems notify and smtp services were not synched up need to restart mpnotify and mpsmtp services. Could you please check the mailbox of th eadministrator/User. Whetehr itis pointing to the correct mailbox int eh Meeting place Gateway.

[noeparenteau]

I did perform the steps you indicated, but with no change.

I did get a lead from another gentleman from India, he had the same problem. His solution was to upgrade to the MP SMTP/Notification gateways. I did so:

Unit 16 Smtp:GW v5.4.11.0 Ok

Unit 16 MPNotify v5.4.11.0 Ok

emails are flowing correctly in all cases (add/modify/delete).

[Rhonda Shepard]

MPSMTP 6 is not compatible with 5.4.

http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/compatibility/matrix/mpcompmtx.html

You will find some troubleshooting info here (even though it says 5.3, it is the same troubleshooting). http://www.cisco.com/en/US/partner/docs/voice_ip_comm/meetingplace/5_3/english/audio_server/administration/guide/ag05.html Look under the section: Viewing Server Notification Status.

You can learn more about MeetingPlace by getting training at http://www.ani-training.com/courses/cmim.php