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Messages within Unity MTA folder - Accessible?

cplatt01
Level 1
Level 1

If I have a few messages in the Unity MTA folder...are these accessible by the user over the phone?  I was just curious if these could be accessed by the user in some way.

1 Reply 1

David Hailey
VIP Alumni
VIP Alumni

MTA messages are accessed by a special UMR conversation while the primary Exchange server is offline.  When Exchange comes back online, Unity should attempt to deliver those messages to the user's Exchange mailboxes.  If that doesn't happen, you can restart the MTA service which should trigger delivery.  Here is a link on UMR that might be helpful to you:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800949fa.shtml

Hailey

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