11-12-2011 01:29 AM - edited 03-19-2019 03:57 AM
Hi all,
have monitoring meeages feature on unity connection ? this feature on unity is Monitoring Messages as Callers Leave Them ! I want to config in unity connection, how to config on unity connection ? thanks !!!!
how message
monitoring allows users to hear messages as they are being left, intercept a
message to speak to the caller, or divert messages to voicemail.
11-12-2011 06:39 AM
Hi there,
Message Monitor is not available on any Unity Connection
version as of yet.
Cheers!
Rob
11-14-2011 01:02 PM
I had installed unity 7.02 , and how config monitoring messages feature ! thanks
11-15-2011 11:13 AM
Hi there,
If you've got Unity 7.x the steps are shown in the attached 5.x docs
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/dom/5xcusag115d.html
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/user/guide/TUI/dom/cuugtuid060.html
Cheers!
Rob
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