Presence 8.5 High Availability

[e.parsonage]

Hi All,

Has anyone had any problems with deploying Presence HA, where presence isn’t visible when users are on different servers?

Any pointers would be great, replication is good between the servers and the sync agent has been restarted etc

Thanks

[Sankar Voleti]

Hi,

Are both the CUP servers in different subnets/networks? If yes, then there is a setting under cluster topology page that has to be modified. It must be in Settings under cluster topology page. The default parameter will be 'MDNS'. This has to be changed to 'Router to Router' if the servers are in different subnets.

-Sankar

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