Dear fellow engineers and Voice experts,
I am a R&S guy and new to the world of Voice. I configured MVA on our CUCM Pub and when I dial the MVA number, I get the welcome greeting prompting to enter Remote Destination number. After entering the number and entering the PIN, when I press '1' to dial a number, I get the following message:
"Your call cannot be completed as dialed, please consult your directory and call again."
As far as I can tell, I have the appropriate configurations as outlined in the guides listed at the bottom. I have double and triple checked them. The following are the configurations set on the VG:
application
service mva http://<our CUCM Pub IP>:8080/ccmivr/pages/IVRMainpage.vxml
!
dial-peer voice 214 pots
description INCOMING MVA NUMBER
service mva
incoming called-number 0338
no digit-strip
direct-inward-dial
port 0/0/0:23
!
dial-peer voice 115 voip
description OUTGOING MVA NUMBER TO CM1
preference 1
destination-pattern 0338
session target ipv4:<our CUCM Pub IP>
incoming called-number .
voice-class codec 1
voice-class h323 1
codec g711ulaw
dtmf-relay h245-signal
no vad
!
dial-peer voice 1004 voip
description OUTGOING MVA NUMBER TO CM2
preference 2
destination-pattern 0338
session target ipv4:<our CUCM Sub IP>
dtmf-relay h245-alphanumeric
incoming called-number .
voice-class codec 1
voice-class h323 1
codec g711ulaw
dtmf-relay h245-signal
no vad
I have scoured Google and YouTube and cannot find the resolution. I am hoping that a Voice expert can lend some assistance; I offer my thanks in advance to any help provided.
Best regards,
Ernest
Note, below is the list of resources I used to get MVA configured:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200457-Configure-the-Mobile-Voice-Access-Featur.pdf
http://benmorgan.com.au/blog/mobile-voice-access-mva-setup-start-to-finish/
http://www.learncisco.net/courses/icomm-ccna-voice/configuring-mobility-features/mobile-voice-access-in-cucm.html
http://www.learncisco.net/courses/icomm-ccna-voice/configuring-mobility-features/mobile-voice-access-in-cucm.html
https://www.youtube.com/watch?v=IPrzQJGFpec
