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problems adding user to Unity

dawahlert
Level 1
Level 1

I am trying to add a new subscriber into unity using the internet option since they are not in our exchange server. When I am trying to do this I keep getting the error One or more of the following required fields is empty. Display Name, Alias or SMTP address. The display name and alias are both there and not empty however, I do not have a box for the smtp info. Normally I thought this would show up under the heading Internet Subscriber Info, but I do not even see this. The field does show up when I use import existing exchange user, but as I stated, these users are not in exchange. We are running Unity 4.0

1 Reply 1

kechambe
Level 7
Level 7

It sounds like this:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb52636

You didn't state the exact version of Unity you are running but upgrading to 4.0(4) will correct it.

Thanks,

Keith