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Hello, I am running into a strange issue on CUCM 12.5 when trying to add an application user. I keep getting a 3808 error Invalid Credential Information. Please check the log file. This is a fresh install and everything has been working fine until...
Hello, Our customer wants to change the routing of their contact center to be more agent based then queue based. What they are looking for is the ability to have "if you know your parties extension you may dial it at anytime" inserted into the greet...
Hi, I have just configured the fxs card in our CM for all 24 ports. We need to use 4 of these ports for a fax server. I have assigned numbers to 4 of the ports. I then created a Pilot Point, and added the 4 numbers above into a hunt group. Now wh...
Hi, we are having problems here with approx 90 phones that are all in the same dhcp range just randomly rebooting. They all reboot at the same time and do not failover to the backup CM. THis is only affecting phones at one site. We have 3 other si...
I am in the process of building a new CCM 3.3 server from a CCM 3.0. I have to do this by scratch because we do not have all of the versions to properly upgrade. My problem is that under the Feature heading on 3.3 you have a voice mail option. Doe...
When trying to run Historical reports I was getting Report Execution Failed and stumbled upon this error when looking in RTMT. I also saw a UserPasswordMismatchAcrossNodes error for user ID uccxhruser. I reset the uccxhruser credential and checked ...
Hi Jaime,I tried running this command directly from the cli and it tells me executed command unsuccessfully. I also tried with run in front of the update credentialpolicydefault set credentials=NULL where credentials='NULL' same deal. Is this done ...
Cindy,Did you ever get this working. We are having the exact same issue with a Plantronics HW261 on a 7942 phone. I have gone in and enabled the hookswitch, enabled Wideband headset etc. But still keep getting the same result. ThanksDebbie
Hi, we are having the same issue. We have the Cisco IP Telephony Locale Installer on every Cisco Unified Communications Manager server but we are running CUCM 7.1.3 and CIPC 7.0.4. Any suggestions. Language is for Hungary.Thanks
We are running CM 3.3 and yep, your suggestion worked. I had a tac engineer who was trying to get me to set this up by using the pilot point/hunt group config. Maybe they misunderstood what I was asking for. Thanks for the help, you just saved me ...
