Provisioning EX6 with CUCM 9

[mohammad saeed]

Hi Guys,

I have EX60 and CUCM 9.0 through provisioning I got this message " The Cisco UCM service is unavailable" this message I saw it on the touch screen of EX60?

I added the correct IP address of CUCM?

Do I need to enable specific service inside CUCM?

Thanks for all

Mohammad

[Jaime Valencia]

Most likely you need to upgrade to 9.1(2) and install a DevPack before even trying anything with those models

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix_chapter_00.html#CMDP_RF_C91A6E93_00

[mohammad saeed]

I solved it! CUCM 9 changed the ip address of server to the name of server, so after i changed it to ip address it works fine.

Thanks,

Mohammad