08-14-2008 08:17 AM - edited 03-18-2019 09:28 PM
Hi have configured the Cisco Unified CM attendant console Pilot point and it will not register. registration is coming up as unknown, can you assist?
08-14-2008 08:33 AM
have you gone thru the whole configuration?? members added to the hunt group? devices and PP associated??
try resetting the PP
HTH
java
if this helps, please rate
08-14-2008 08:40 AM
I added the pilot point, added hunt group numbers, created the AC user
what is pp?
08-14-2008 08:57 AM
pilot point
have you associated the devices and pp??
HTH
java
if this helps, please rate
08-14-2008 09:02 AM
the association of the pp with device was done
09-10-2008 07:23 AM
I THINK THAT YOU MUST ADD USER GROUP TO THE PILOT POINT IN THE PERMISSION INFORMATION FIELD
Standard CTI allow call park monitoring
Standard CTI ALLOW CONTROL ALL DEVICES
STANDARD CTI ENABLED
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