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Synchronize Time Script CUE

skandiacol2
Level 1
Level 1

Hi, I try to synchronize a script for CUE in a remote site, but i have problems with the welcome message. When is in the morning, the message said "Good Night". The 4507R in the main site is the ntp server and the CUE is alocated in the 2811.

What is my problem??

Thanks for your collaboration.

5 Replies 5

thisisshanky
Level 11
Level 11

Can you post the script.

Also tell us what the version of CUE is

Thanks.

(Also is this CME/CUE or CM/CUE integration ?)

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi,

I have CUE 2.0.1

Best regards,

Mauricio

Didnt see your script in the post yet.

Please attach your script.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Is CM4.0(2a)/CUE2.0.

There was an issue in this version where you the PC running the script editor software needs to have the same timezone as the CUE running it. To get around that, you'd have to (temporarily) change the timezone of the PC, re-add (remove and then add) any time-related step (like IsHoliday, BusinessHours, etc) and then upload it to the CUE again.