Thank you for your post and support of Cisco Collaboration products. For technical support types of questions such as these please re-post to the unified communications section of the NetPro technical support community at: http://forums.cisco.com/eforum/servlet/NetProf?page=main. We apologize for the extra posting however experts best suited to technical troubleshooting and resolution staff that community.
However we encourage you to post questions, feedback, and perspectives beyond technical support here on the Collaboration Community including those related to product features, functions, architectures, licensing, IT process and trends and requirements, as well as business needs, challenges, process, trends, usage, questions, and thoughts. Our product managers and architects are excited to hear your thoughts, questions, and needs!