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unable to delete a controlled device in end user management

dianearsenault
Beginner
Beginner

I gave a person a new phone and the new MAC shows up in controlled devices.  I can add or remove the new phone without any problems.  I can't remove the old MAC from the controlled devices.  Gosh.

1 Reply 1

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

What system, what version?

Can you list the steps you are taking and error you are receiving?

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