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Unified Messaging not working when delegate added to exchange mailbox

Cameron Whitehead
Level 4
Level 4

‎03-03-2014 10:03 AM - edited ‎03-19-2019 07:58 AM

Hi,

I am new to this community so please let me know if I am missing anything.

We are having an issue where whenever we have a delegate added to a users mailbox that user no longer has gets there voice mails in Exchange.  Voice mail still works for them but it seems like Unified Messaging just stops working.  Has anyone seen this before?

Thanks           

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garethpeart
Level 3
Level 3

‎03-03-2014 12:36 PM

Cameron... Welcome!

Can you please let us know what version you're using.

Gareth

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Cameron Whitehead
Level 4
Level 4
In response to garethpeart

‎03-03-2014 01:44 PM

Hi Gareth,

This is happening to a couple of our clients.  Here are the versions for one of them.

Unity Connection: 8.5

CUCME: 8.5

Exchange: 2010

Thanks,

Cameron

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