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Unity 4.0(5) Convert from Unified Messaging to Voicemail only

Bill CARTER
Level 5
Level 5

Customer wants to convert their Unified Messaging system to Voice Mail only (on-box). Is there some CCO documentation for this?

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

The reconfiguration guide has some material on how to do this:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_upgrade_guides_book09186a0080222fdf.html

short story is you'd use DiRT to back up the UM system, install a clean system with the same version of Unity on it's own directory (i.e. seperate from their corporate directory) and then do a DiRT restore. This gets everything but keeps the message stores seperate (i.e. makes it VM only).

Thanks