Unity 5.0.1 - Greetings

[andre.lino]

Hi everyone,

Can anyone tell if it is possible to prevent a subscriber from changing his greeting?

I want that everyone have the same greeting and when the subscriber listens to the personal definitions option, he wouldn't be able to change it.

I can´t find any option to disable this.

I'll be very grateful if anyone knows how to do this.

Thanks everyone.

André

[William Bell · Accepted solution]

Andre,

You may want to take a look at the "Custom Keypad Mapping Utility" and this document:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag130e.html#wp1048431

I have not done what you are asking, but based on the link above it does seem quite possible.

HTH.

Regards,
Bill

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[andre.lino]

That's it!!

You're absolutely right.

Using the Custom Key Map tool it's possible to "hide" some of the menus.

Thank you very much for your help!!

Best Regards