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Unity CN external service to EXCH07 server type fail

blocksupport
Level 1
Level 1

HI

I was wondering if any one els have the same issue when adding an external service for TTS voicemail.I get this error message when doing a test and have just aout tried everything.

"The server type pased in is different from the server type reported back from a service call. The reported server type is IMAP and the passed-in server type is Exchange 2007. Please configure the service with the right server type"

We have exchange server 2007 and Unity Connection ver 7.1 and would like to read out emails from exchange.

Thanks

1 Reply 1

blocksupport
Level 1
Level 1

Found the solutions!!!!

You need to change the IMAP banner on your exchage 2007 IMAP reciever:

My *problem* Exchange 2007 server was displaying the following banner:

"* OK The Microsoft Exchange IMAP4 service is ready."

and it should be

"* OK Microsoft Exchange Server 2007 IMAP4 service ready"

To see what your banner is telnet to your exchange server port 143 and it will show your banner.

FIXED