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unity connection 7.1 email notification of voicemail

john.campomizzi
Level 1
Level 1

We are currently using the accept and reply method to forward voicemail to email using CISCO Unity Connection. Is there a way to add a link to the CISCO Personal Assistant (PCA) Webpage in the body of the email?

I can add it to the subject line as static text but that makes the subjecty line rather long.

Is there any method to allow me to add the link to the message body?

Any ideas?

Thanks! 

1 Reply 1

anmcbrid
Level 1
Level 1

If you do it as an actual notification and not a copy of the voicemail you can do that.

Check for a checkbox on the notification device config page for "Include a link to Cisco PCA in the Message Text"

No way to do that in store/relay though that I know of.  Perhaps it might make sense to use notification for people who want links to PCA and store/forward for people who want to just play the wav file locally.