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Unity Connection and CME supervised transfer

akinsconsulting
Level 1
Level 1

i'm having a problem getting unity connection to perform a supervised transfer. it is performing a release to switch even if i select supervised transfer.

2 Replies 2

eschulz
Cisco Employee
Cisco Employee

In the Set Up Port Group Page do you have the Server Type set to "Cisco Unified CallManager Express"?

Worth checking because that is a commonly missed setting that will have a direct impact on transfers.

-Eric

yes, it does.