On Unity 10.5.2, after listening to the message via TUI, I want to Reply back, that is, call the person who left the voice mail.
The user is in a Class of Service that has the 'Users Can Reply to Messages from Other Users by Calling Them' option checked. But,
after listening to the message and pressing option 4, it says "you may not reply to this message." Is there other configuration that
needs to be done? CUCM version is the same, 10.5.2 and the callers are on the same cluster.
Thanks
