unity self-enrollment error

[desrochj1]

hello,

we are currently using a fresh new unity server

(Cisco Unity Connection version: 7.1.3ES26.32900-26 )

user are unable to complete the self enrollment.

after being  prompted to leave a personal greeting  they get

a " this system is temporaly unable to complete your call...

      call again later."

our user greeting length is setted to 90.

can you help me on this ?

Thanks

[desrochj1]

our unity connection server is not a windows box..

it's an appliance

[Tray Stoutmeyer]

I deleted my first response. Major apologies for rushing through and not seeing the obvious versions and Unity Connection clearly written. Have you tried deleting and recreating the user and trying enrollment again? Let us know please.

Thanks!

Tray