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Unity Upgrade / Migration issues

bsteele
Level 1
Level 1

‎03-29-2008 08:12 AM - edited ‎03-18-2019 08:41 PM

I am upgrading from Unity 4.2 to 5.0 with new hardware. The new box is up and running fine. I am able to move users to the new box, however the moved users voicemail does not come up with a caller. Both boxes are using the same pilot number, but the new box has new "internal" voice mail ports. If I move the new voice mail ports up in priority, then the moved users work, but the old users don't... thoughts?

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lloyd.johnson
Level 1
Level 1

‎04-01-2008 10:41 AM

. You also have to delete users off the old unity prior to importing them on the new server. I'm assuming you are using exchange as a VM store. be sure to select the new integration on the subcriber template prior to importing

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