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UPC 7.0 client server health for Vmail not working

j.mccartney
Level 1
Level 1

I cannot figure out why my UPC client (7.0) connection to Unity 7.0 is not working. I have changed the pasword on the Unity server and entered those credentials into the client but I get the following error when it tried to sync up; the account is not locked either. Any ideas welcome.

UPC-vmail login error.jpg

1 Reply 1

asandborgh
Level 4
Level 4

There are two settings in Unity (Connection) in the COS that need to be changed.  One is "Allow users to access voicemail using and IMAP client" and the other is " Allow users to use Unified Client to access voicemail".

HTH,

Art