Update Ip phone firmware

[senanforest]

HI,

How do I update the firmware on Cisco 7962G IP phone?

Thanks

[Leo Laohoo]

You need to provide MORE information than this.

What are you trying to upgrade, SIP or SCCP?

Do you have a Call Manager server?

[senanforest]

yes I do have a call manager

I'm not sure if it is SIP or SCCP. can you please help me find it? thanks

[ronpatel]

HI

below link can help to start with

https://supportforums.cisco.com/thread/2010342

Regards
Ronak Patel

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[kaja_2kj3]

Hi

   Normally it has to be sccp firmware for call manager for 7962, unless it if they ask you to do sip.  Please follow the below link for more details.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080a277a3.shtml

Thanks

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